Which term refers to the section that includes the greeting and the receiver's last name?

Which term refers to the section that includes the greeting and the receiver's last name?

• A. Closing
• B. Contact information
• C. Salutation
• D. Qualification

Answer: (C)

The opening line that greets the reader and uses the recipient’s name is called the salutation. It sets the tone of the message and shows respect, as in "Dear Mr. Smith" or "Dear Dr. Lopez." The closing, by contrast, appears at the end with words like "Sincerely," followed by your name. Contact information refers to addresses or ways to reach you, usually in the header or footer, not the greeting. A term like qualification isn’t used to label a letter’s opening section. So the term that fits the section with the greeting and the receiver’s last name is salutation.

The opening line that greets the reader and uses the recipient’s name is called the salutation. It sets the tone of the message and shows respect, as in "Dear Mr. Smith" or "Dear Dr. Lopez." The closing, by contrast, appears at the end with words like "Sincerely," followed by your name. Contact information refers to addresses or ways to reach you, usually in the header or footer, not the greeting. A term like qualification isn’t used to label a letter’s opening section. So the term that fits the section with the greeting and the receiver’s last name is salutation.